Vendor Survey

1. Please describe your primary business activity:
   

   
   

2. What is your Internet transaction volume today?
   -- Please select an item -- less than one transaction per day 1-10 transactions per day 10-100 transactions per day 100-1000 transactions per day more than 1000 transactions per day none, not selling over the Internet yet

   
   

3. What is (is expected to be) the average sales price for the products you (intend to) sell on-line?
   -- Please select an item -- less than 0.01 Euro or US$ (microsales) Between 0.01 and 1 Euro or US$ (microsales) Between 1-10 Euro or US$ Between 10-100 Euro or US$ More than 100 Euro or US$

   
   

4. Which are, in your opinion and experience, the reason(s) why some consumers decide not to buy on-line?
   Payment fraud security/afraid to use their credit card
   Not having a credit card
   Lack of physical payment 'receipt'
   Lack of privacy/anonymity with on-line credit card purchases
   Warranty/Quality issues: ' where do I go when it needs repair?'
   Product return policies
   Inability to 'feel' the product before buying
   Lack of choice of products sold on-line
   Bad webshop design
   Delivery delay/cost
   Inexperience/novelty of the Internet
   Other:

   
   

5. What do you feel are problems facing on-line vendors, when looking at e-payments?
   Credit card fraud
   Transaction costs associated with on-line payment methods
   Can't economically receive micropayments
   Sign-up requirements with card companies
   Tax, duty and shipping related difficulties when selling abroad
   Technical problems implementing/integrating/operating payment software
   Access by third parties to confidential information
   Other:

   
   

6. Please add any comments (experiences, requests) you may have! 
   

   
   

Your Information: (optional)

Company Name
Mr.Mrs.  Name	Last:
Title
Address
City
Zip/Postal code		State/Province
Country:
Contact E-mail
	Please check if you would like to participate in the PPN Trial. Participation in the trial will require the completion of a non-disclosure agreement, available here. At this time, participation is open only to vendors residing in the the EU or North America.